10-Year Einhell PurePOWER Brushless Warranty
Find out more about our free warranty service for you
We do everything to enable you to become an Enabler for your projects around workshop and garden. Therefore, apart from an excellent price-performance ratio, we pay very close attention to the reliable quality and safety of our products.
Register your new Einhell PurePOWER Brushless product within 30 days of purchase and benefit from the extended warranty on the machine's motor. After registration the warranty for your Einhell product is extended to a total of 10 years.*
*This warranty covers only defects in the engine that are due to a material or manufacturing defect!
How it works
Buy and inform
Buy one of our Einhell PurePOWER Brushless tools and inform yourself about our warranty conditions.
Register or log in
Create your MyEinhell account or log in with your personal data.
Apply for warranty extension
Register your Einhell PurePowerBrushless - in one step with the product warranty extension. Fast, easy and for free.
Get your certificate
After successful registration, you can download your guarantee certificate.
Warranty Conditions
With the PurePOWER Brushless warranty, you get a 10-year warranty on the motor of your Einhell machine. The warranty starts on the date of purchase and must be completed within 30 days of purchase.
All other Einhell warranty conditions we summarised short and simple for you.
The motor of your machine no longer works?
In case of service, we won't leave you on your own.
Simply open a service case and send us the device together with your warranty certificate and the purchase receipt. All information, for example how to open a service case or our address for sending it in, can be found on our service page.
If you have any questions, please do not hesitate to contact our Service Centre.
FAQs
Do you still have questions about the PurePowerBrushless warranty? We have summarised the most frequently asked questions of our customers for you.
How does the registration work?
The registration is done in the same form as the product and battery registration.
If the device you want to register is a PurePOWER Brushless device, this will be displayed immediately during registration. Now you can decide whether you only want to take out the normal product warranty extension or also the brushless warranty.
In order to be able to conclude the warranty extension, we need the following information.
- Information about the device (serial number, date of purchase)
- Information about you (last name, first name and address)
- Information about the dealer (dealer name, receipt number)
What does the PurePOWER Brushless warranty cover?
The 10 year PurePOWER Brushless warranty covers only defects in the motor of your machine which are due to a defect in material or workmanship and is limited to the repair of such defects or the replacement of the motor at our option.
How long do I have to register the warranty?
As with all other warranties, you have 30 days from the date of purchase to register your PurePOWER Brushless warranty.
When does the warranty claim not work?
Einhell products sent in without a type plate or proof of purchase cannot be considered, nor can 2nd choice products from Einhell factory sales. Resold Einhell products via third-party suppliers or private individuals are excluded from the warranty claim.
There is no warranty claim in the following cases:
- Improper use, storage, use of unsuitable operating materials.
- Wear and consequential damage (also to the motor) due to lack of maintenance, care, lubricants
- Damage to the unit due to wear and tear that is unusual or normal in use.
- Damage to the engine caused by non-observance of the installation instructions.
Do you have questions?
For any question on your Einhell products or technical difficulties, please contact our service hotline.
Monday - Thursday: 08:00 am – 04:30 pm
Friday: 08:00 am – 02:00 pm
(Lunch time: 12:00 pm - 12:30 pm)